Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center incorporated into xtrmhost’s Hosting Control Panel features a collection of help articles and commonly asked questions. Aimed toward solving any common problem that you might possibly encounter, they are contributed by our support team of practiced technicians.

  • Top quality support service

  • Instructional Videos

  • For people who’d like to discover how to take care of a common problem by watching a how–to video, we have added a selection of video tutorials to our Hosting Control Panel. All the training videos are concise and easy to follow. They offer step–by–step presentations of various website management techniques.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 support service and a 1–hour ticket response guarantee. Our experienced support engineers will be online for you night and day to answer your questions and to solve any issue that you might possibly face. Just submit a client support ticket from the Help Center and we’ll get back to you straight away.