Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is taught to fairly quickly deal with all cloud website hosting plans clients’ queries and advise requests. Via our ticket system, it is also possible to send your issue and a support crew fellow member will most likely get back to you in only max 60 minutes. In fact, practice has confirmed that the average solution period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of consultants will be on the web for you 24x7x365 to reply to all of your inquiries and to correct any matter you might have. You can submit a technical support ticket from the xtrmhost Hosting Control Panel or drop an email message any time. Moreover, on business days, you’re able to call us or make use of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a substantial know–how base into the Control Panel so that you can receive helpful step–by–step guidelines anytime. Each area of the Control Panel has its own contextual help area having a list of how–to articles. We have also made training videos to offer you a far better idea of how to perform any presented procedure.