A 99.9% Server Uptime
Our cloud website hosting system is based on a secure, top–drawer hardware configuration and a strongly tweaked version of Linux. This is why, no matter what your web site is, or how many site visitors you’ve got, or even if there is a denial–of–service assault, our web hosting servers will stay up and running and your sites will stay visible online.
Our cloud website hosting plans packages include a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
In order to deliver a first–class hosting service, you can hardly depend on the default network configuration in a datacenter. We have built our very own custom internal network to ensure a hypersonic connection speed with the outside world.
And because of this, no matter which datacenter facilities you pick: our data center in the USA, our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe or our data center in Australia, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your cash on the line, you can’t feel truly secure. Because of this, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you do not feel satisfied with our web hosting service or in case you wish to use an even more robust hosting solution, like a VPS hosting plans or a dedicated web hosting plans – we’ll give you a full refund, with no secret costs or return charges.
24/7 Technical Support
In case you operate a hosting company, your support engineers are of supreme importance. This is exactly why we’ve carefully hand–picked a highly knowledgeable group of technical support engineers, each with several years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our hosting services.
And not only that, we offer a 1–hour response time guarantee. All customer service inquiries are responded to within 60 minutes and our average ticket response time is under twenty minutes!