Q: What does the web site migration service involve? Will my website be safe?
A: When your current web hosting provider can no longer meet the necessities of your website, or when you face constant network downtime, or if you are forced to wait for hours for the customer service staff to respond back to you, it may be a good idea to switch your provider, i.e. to move all the files for your websites as well as your databases from your current provider to your future provider. At xtrmhost, we understand that this can often be hard & time–consuming. That’s why we will accomplish all that for you for free!Our capable technical staff will migrate your website content from your present provider to us. Our technicians have a lot of experience with web site migration and can handle anything – from a traditional WordPress–based weblog or Joomla™–based website, to an extremely elaborate, custom–built application.
Q: Web site migration seems like a lot of work. Just how long can it take?
A: We try to accomplish all website migrations ASAP. However, we don’t have a fixed time frame for website migrations. There are several aspects that you have to take into consideration – the sheer size of your website and the workload of our web site migration team, etc. We always try to perform each migration in under 48 hours. With smaller websites, our staff usually manages to finish in under 24 hours.
Q: My personal privacy is crucial to me. What information do you require?
A: We’ll require the login information for your current hosting provider’s Control Panel along with the site’s name (domain name).
Q: My current hosting account has delicate info inside. How can I rely on you?
Q: Will there be any outage for my site?
A: Your website will continue to work exactly like it did before with your previous web hosting provider. As soon as we have finished the transfer, your website will be configured to work on our hosting platform and we will ask you to preview it. If it is working correctly, all you will have to do is modify the name server resource records pertaining to your domain. Your web site will be transferred to us without any downtime.
Q: Will my old hosting provider have to do anything?
A: No. We’ll never touch base with your hosting provider about anything. They will not be aware of the website transfer either.
Q: Which hosting providers can you migrate content from?
A: We can migrate your web site from any hosting provider or any Linux–powered web hosting platform provided that we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we cannot migrate are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.